Network Management, Inc. Blog

With over 25 years of experience in Information Technology, Rafiq Masri is one of the most accomplished, versatile and certified (Microsoft MCSE, Cisco CCNA, CCDA, CNE, Citrix, Neverfail, HP, and more) engineers in the field. He has spent the past 2 ½ decades administering and supporting a wide range of clients and has helped position Network Management, Inc. (NMI) as a leader in the IT Managed Services space in the Washington DC Metro Area.

Rafiq has built a reputation for designing, building and supporting top notch IT infrastructures in the small to mid-size market to match the business objectives and goals of his clients.

Embracing the core values of integrity, innovation, and reliability, Rafiq has a very loyal client base with some customer relationships dating back 20+ years.

Rafiq holds a bachelor’s degree in Mechanical Engineering from the University of Michigan and has completed graduate programs in Software Engineering and Business at Harvard and George Mason University. Rafiq is a former founder and CEO of Automation, Inc. in Ann Arbor, Michigan as well as a valued speaker on entrepreneurship and technology at industry events such as ExpoTech and others.

How to Maintain Productivity During the COVID-19 Pandemic

How to Maintain Productivity During the COVID-19 Pandemic

A global pandemic is about one of the worst situations that humans can endure. It has an effect on every person. The CDC is recommending that everyone practice what is called ‘social distancing.’ The unfortunate result of this policy is that many businesses lose access to their onsite workforce. Provided that you are set up to allow your staff to work remotely, you can avoid losing huge swaths of productivity. Today we will discuss some of the considerations and the technology you will need to make this strategy work for you.

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Vendor Relationships Help Businesses If They Do the Right Things

Vendor Relationships Help Businesses If They Do the Right Things

In a sense, your business relies on its vendors to provide the goods and services needed to make your organization function. Think about your Internet service provider. They provide you with a service that connects you to important assets. The software your business utilizes is also provided by vendors, and work probably can’t get done without it. Therefore, it’s natural that you will want a good relationship with vendors… provided they are actually decent vendors themselves.

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In the Face of All That’s Happening, Backup is All the More Important

In the Face of All That’s Happening, Backup is All the More Important

Tomorrow is World Backup Day, which--considering the current business climate as the coronavirus pandemic rages on--seems only too appropriate. Let’s discuss why times like these make it only too clear how critical a business continuity strategy is, especially when supported by the right backup solution.

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Distribution Logistics and the IT Needed to Make Them Work Efficiently

Distribution Logistics and the IT Needed to Make Them Work Efficiently

The modern business has a lot more to worry about than ever. Businesses that rely on a supply chain - especially those that have a distribution wing - have to be in a position to manage every facet of the process. At one time this process was done entirely by phone, but with software that provides the opportunity to manage multiple parts of a business now available, and with shipping companies now utilizing technology to handle their own operations, the modern manufacturer now has a solution to improve their effectiveness.

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Why VR is No Big Deal (but Also a Huge Deal)

Why VR is No Big Deal (but Also a Huge Deal)

Virtual reality was once the “next big thing.” As predictions for VR were made over the decades, it showed great promise to be a truly ground changing technology for businesses to adopt, especially for remote work. So… what happened? 

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Virtual Private Network Use Protects Sensitive Data

Virtual Private Network Use Protects Sensitive Data

Mobility is a key part of today’s modern workplace, as employees are using devices to take data on the go with them for anytime-anywhere productivity. Unfortunately, this flexibility and mobility comes at a price. Taking data outside the safety of your network is more risky than ever before, to both data being sent to and from the device. The use of a virtual private network, or VPN, can remedy this issue.

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Tip of the Week: Try Microsoft Word Templates

Tip of the Week: Try Microsoft Word Templates

Many people know about Microsoft Word. In fact, it has become effectively synonymous with word processing nowadays. However, fewer likely know about the templates that Microsoft Word offers, and how they can be customized to your particular needs and preferences. This week, our tip is committed to fixing that.

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Manufacturers Utilize IT in a Multitude of Ways

Manufacturers Utilize IT in a Multitude of Ways

Just like plenty of other industries all over the world, the manufacturing industry is beginning to take advantage of new IT solutions. Manufacturers can benefit considerably from implementing new and improved technology, including solutions connecting the Internet of Things, Asset Management, and Big Data analytics to their current IT approach.

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Coronavirus Anxiety Causing Expanded Phishing Threats

Coronavirus Anxiety Causing Expanded Phishing Threats

The COVID-19 pandemic has certainly changed the way we do things in a very short period of time. Unfortunately, in times of absolute crisis and anxiety, cybercriminals use it as camouflage to steal data and infiltrate normally-secure networks. Let’s take a look at some of the ways hackers are able to exploit your employees and how you can work to protect your business. 

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How to Make Your Business More Eco-Friendly in 2020

How to Make Your Business More Eco-Friendly in 2020

Whether your motives are financial, or you are actively trying to be more environmentally conscious in your business, there are plenty of ways to encourage ‘green’ behaviors in the workplace. We’ve taken the liberty of assembling a few of them for your consideration:

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Data Recovery Isn’t Exclusive to Disaster Events

Data Recovery Isn’t Exclusive to Disaster Events

Data recovery is more a strategy than a solution. You first need to keep a regular backup to ensure that you aren’t losing large chunks of productivity. Then, you need to have a strategy to efficiently recover data if it is corrupted, lost, or stolen. Today, we’ll talk a little bit about some situations that businesses run into that would spark data recovery.

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Data Lake or Data Warehouse... Which One’s for Your Business?

Data Lake or Data Warehouse... Which One’s for Your Business?

Big data, or massive data sets that can be used to make inferences and reveal patterns, has become an increasingly important part of modern business and can be leveraged in many different ways. There are a few different options for storing this data available, which the use case for the data will dictate. Here, we’ll evaluate whether a “data lake” or a “data warehouse” would better suit your needs.

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How to Safely and Securely Dispose of an Old Computer

How to Safely and Securely Dispose of an Old Computer

How long have you been working on the same computer? Depending on your answer, it may be time to replace it with a new model. That’s simple enough (especially with our help), but the question remains: what are you supposed to do with the old one?

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Tip of the Week: Effectively Training Your Staff

Tip of the Week: Effectively Training Your Staff

Today’s businesses are looking to build the most efficient processes they can. In order for that to happen, the people that your business depends on will need to know what is expected of them. The only way they will be able to produce the desired results is if they are properly trained. This week, we’ll be going over a few training approaches for you to consider adopting as you look to thoroughly educate your employees.

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You’ll Never Guess the Key to Completely Rebooting Your Computer

You’ll Never Guess the Key to Completely Rebooting Your Computer

When you have a problem with your computer and you reach out for help, the first thing you will probably be asked is, “have you turned it off and turned it back on?” This is not because the technician is lazy, it is because a lot of problems can be fixed by rebooting your computer. Do you need to shut down or simply restart your computer? It might surprise you that turning your computer off and restarting it actually accomplishes different things. Today, we’ll discuss the difference. 

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Why Should Collaboration be a Part of Your Workplace?

Why Should Collaboration be a Part of Your Workplace?

Collaboration is one of those terms that has a lot of potential, but doesn’t always live up to its promise. Some employees just aren’t naturally inclined to team up on a project. All is not lost, however… there are still things you can do to help encourage cooperative work amongst your team. Let’s go over a few reliable methods to nudge your users toward effective collaboration.

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Coronavirus: A Threat to Your Staff, Cyberthreat to Your Operations

Coronavirus: A Threat to Your Staff, Cyberthreat to Your Operations

COVID-19, or coronavirus, has been a major global health concern over the past couple of months. At this point, it is clear that this disease could have serious impacts on the workplace. We wanted to provide a brief rundown of good workplace and network health practices, as well as a few pointers on how you can handle health-based employee absences.

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Tip of the Week: Five Expert Strategies for Better Productivity

Tip of the Week: Five Expert Strategies for Better Productivity

Productivity: for many, it is the ultimate goal in the workplace – to not only do a task well in a set time, but to do multiple tasks equally well in the same timeframe. As this is such a popular goal, many experts and consultants have devised strategies meant to boost an employee’s productivity. For this week’s tip, we’ll review a few of these strategies so you can give them a try.

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Why Is Data Backup Such A Big Deal?

Why Is Data Backup Such A Big Deal?

If you are a regular reader of this blog, or if you’ve seen our blogs on social media, you’ve probably seen that we discuss data backup regularly. Some of you have a dedicated data backup platform that routinely works to keep your business safe from data loss. Some of you don’t, and need one. Today, we’ll talk a little bit about why it’s such a big deal. 

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Google Adding Verification to Messages

Google Adding Verification to Messages

Have you received text messages from businesses? You are definitely not alone. Today’s businesses, looking for even the slightest advantage have begun using SMS messaging to push their products and services on potential customers. This strategy is more or less as effective as other forms of marketing that target people’s personal accounts. The problem with text-based marketing is that the phone numbers that people get messages from often change and seem very much like spam. 

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A global pandemic is about one of the worst situations that humans can endure. It has an effect on every person. The CDC is recommending that everyone practice what is called ‘social distancing.’ The unfortunate result of this policy is tha...

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