Network Management, Inc. Blog

With over 25 years of experience in Information Technology, Rafiq Masri is one of the most accomplished, versatile and certified (Microsoft MCSE, Cisco CCNA, CCDA, CNE, Citrix, Neverfail, HP, and more) engineers in the field. He has spent the past 2 ½ decades administering and supporting a wide range of clients and has helped position Network Management, Inc. (NMI) as a leader in the IT Managed Services space in the Washington DC Metro Area.

Rafiq has built a reputation for designing, building and supporting top notch IT infrastructures in the small to mid-size market to match the business objectives and goals of his clients.

Embracing the core values of integrity, innovation, and reliability, Rafiq has a very loyal client base with some customer relationships dating back 20+ years.

Rafiq holds a bachelor’s degree in Mechanical Engineering from the University of Michigan and has completed graduate programs in Software Engineering and Business at Harvard and George Mason University. Rafiq is a former founder and CEO of Automation, Inc. in Ann Arbor, Michigan as well as a valued speaker on entrepreneurship and technology at industry events such as ExpoTech and others.

Focus Your Technology on Producing Efficiency

Focus Your Technology on Producing Efficiency

Technology can go a long way toward helping businesses be more productive with their time, but only if the solutions implemented are right and proper for your organization. We’ll discuss three services that you can provide for your business that can maximize productivity with technology solutions.

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What is Encryption, Anyways?

What is Encryption, Anyways?

You hear about encryption being used all the time, almost to the point of it being synonymous with security, but what does it really mean to have encryption on your business’ data and devices? We’ll walk you through how encryption can help you in your day-to-day struggle to secure the integrity of your organization’s communication and infrastructure.

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Considerations for Your Business’ Collaboration

Considerations for Your Business’ Collaboration

With business moving faster than it ever has before, it seems to be a no-brainer that collaboration is something that your business needs to focus on to remain competitive. Fortunately, there are many technologies and strategies that can be leveraged to help your business keep its collaborative and communicative efforts front-and-center.

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Getting to Know About Phishing Attacks Can Keep Your Business Safe

Getting to Know About Phishing Attacks Can Keep Your Business Safe

There’s a big reason why phishing is a primary threat to businesses, and it’s because this method gives hackers a relatively risk-free way of gaining access to a network or other resources. Even being aware of the issue is often not enough to prevent it, as hackers are known to get quite aggressive and crafty with their phishing campaigns. If only a fraction of the 57 billion phishing emails that go out every year are taken seriously, hackers make quite a bit of profit off of users.

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Tip of the Week: Two-Factor Authentication Boosts Your Security

Tip of the Week: Two-Factor Authentication Boosts Your Security

To keep your business’ network and infrastructure secure, you need to adhere to solid password practices. That includes not using the same password across different sites, using password managers when possible, and choosing passwords that are unique, but memorable. One of the most useful technologies used to secure accounts is two-factor authentication (2FA). Let’s take a look at how to incorporate 2FA into your security strategy.

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Is Your Network Up to Speed?

Is Your Network Up to Speed?

In today’s day and age, it is effectively unheard of for a business not to rely on the Internet in some shape or form. This means that maintaining a well-functioning network is of increased importance for businesses of all sizes, which in turn will require you to make a few critical determinations. Here, we’ll examine some of the factors that may indicate your networking equipment is due for a refresh.

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Ramp Up Distribution with Fleet Management Tools

Ramp Up Distribution with Fleet Management Tools

The Internet has made it possible to purchase goods and services so easily that we need new people to blame when we don’t have those purchases in hand in less than 72 hours. The speed in which shipping is capable nowadays is the result of superior logistics. If your business is beginning to utilize ecommerce, or if it has trouble with the costs associated with the distribution of your goods, a fleet management system could be the solution to your problems. 

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Become a Safer and More Secure Business

Become a Safer and More Secure Business

Employees are without a doubt the most unpredictable resource within your business. Nothing can be more catastrophic to data security than a careless or untrained worker. Enforcing safe practices and policies doesn’t have to feel like a chore, if training is handled properly. In fact, employees typically become eager to learn how to avoid the latest and greatest cyber-related threats. These threats plague not just our work lives, but our everyday lives as well. Today, we will discuss what you and your employees should be aware of in today’s connected world. 

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Leveraging the Cloud For Your Backup Needs

Leveraging the Cloud For Your Backup Needs

Regardless of what you do, it’s a good bet that your business creates a lot of data. Some of which is completely essential to its sustainability. In order to protect it against data loss and disaster, you will need data backup. Today’s best options leverage cloud computing to ensure redundancy and availability. Today, we’ll take a look at data backup and how choosing one that incorporates cloud services can actually save your business.

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Patching in Cloud-Hosted Software

Patching in Cloud-Hosted Software

Ever since it started to be looked on as a reliable computing option for businesses, cloud computing has been exceedingly popular. Businesses and individuals use cloud computing platforms for their infrastructure needs, their application deployment, their file sharing and storage, and for redundancy to protect their business, but have you ever wondered how the cloud platforms themselves are kept up to date? Today, we will look into it. 

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Use VoIP to Build Better Business Communications

Use VoIP to Build Better Business Communications

There aren’t many technological assets as important for the modern business than its communications solutions. The telephone, while being one of the oldest currently-utilized communications systems available, is still the most utilized. Today, we will look at business telephone systems and why choosing Voice over Internet Protocol simply makes sense for your business.

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How Exactly Can VoIP Save You Money?

How Exactly Can VoIP Save You Money?

Many business owners like to crunch the numbers in order to fully understand where their hard-earned money is going. Essential business communication tools are just one of the things that are under your expense's category. However, phone service is dwindling across the globe, much in part due to the benefits associated with VoIP, or Voice over Internet Protocol. 

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Network Security Is All About Handling Threats

Network Security Is All About Handling Threats

Countless threats stand between your business and productivity, even if modern security solutions have prevented the majority of them from ever becoming a problem. The fact remains that, unless you’re being proactive about security, your organization could face a considerable challenge in keeping its network secure from intruders. We’ll delve into what some of these threats are, why they are such an issue, and what you can do about them.

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Facebook Privacy a Concern, Part III

Facebook Privacy a Concern, Part III

Most of us have a love-hate relationship with social media. A particularly controversial platform we discuss quite a bit on our blog is Facebook. Privacy is a monumental concern in the digital age, so today we thought we would go over settings you might not even realize are enabled on your Facebook profile. 

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Facebook Privacy a Concern, Part II

Facebook Privacy a Concern, Part II

If you haven’t read part one of our Facebook privacy blog, it wouldn’t hurt for you to go back and read that one first. Today, we will be building off of that blog, teaching people how to properly configure their accounts to give them the best chance to lock down their private information.

Of course, Facebook, being one of the predominant web-based services in the world, has a checkered history when it pertains to individual’s privacy. In fact, I think a fair share of its ongoing troubles when it comes to individual privacy have a lot to do with their overwhelming success.

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Protecting Your Business by Understanding IoT Security

Protecting Your Business by Understanding IoT Security

Ah, the holidays; they are a time for good food and good cheer, but also tend to be a time of gift-giving of all kinds. You might have all kinds of new gadgets running around your office that aren’t being accounted for. Some of these devices might be a security issue for your business precisely because they aren’t normally meant to connect to the Internet. These Internet of Things devices just aren’t as secure as they should be, especially in a business environment.

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Facebook Privacy a Concern, Part I

Facebook Privacy a Concern, Part I

Would you consider Facebook to be popular? It’s an interesting question. It’s like asking people if they think McDonalds is popular. These days Facebook is used by one in every four people in the world, yet there are very few people that will actively come to the social media giant’s defense, let alone admit to spending nearly half of their time online on the site (either via an Internet browser or via an app).

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The Good, Bad, and Ugly of the Internet

The Good, Bad, and Ugly of the Internet

Anyone that has spent any time online recently is sure to have come across something they’ve perceived as deplorable. For all the good that it does, some of the most divisive of human interaction happens on the web. Since it really depends on your perspective just how much negativity you take from the Internet, we’ll go through the good, the bad, and the ugly of the Internet to put into perspective just how it affects our lives.

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6 Reasons to Leverage Managed Services: 6. Industry Knowledge

6 Reasons to Leverage Managed Services: 6. Industry Knowledge

While most businesses need the same basic technology to support their operations, some industries have additional, more specific needs that require a more specialized tool to accomplish. As we leave this series behind, let’s briefly consider how a managed service provider can be a valuable resource for a business operating in one of these industries.

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6 Reasons to Leverage Managed Services: 5. Procurement

6 Reasons to Leverage Managed Services: 5. Procurement

Modern businesses can now make use of increasingly powerful technology solutions… as long as they have a means of obtaining and incorporating these solutions into their operations. The services that a managed service provider can deliver include procurement assistance. To wrap up our series on the value that managed services can provide, let’s discuss this aspect.

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To keep your business’ network and infrastructure secure, you need to adhere to solid password practices. That includes not using the same password across different sites, using password managers when possible, and choosing passwords that a...

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