Network Management, Inc. Blog

With over 25 years of experience in Information Technology, Rafiq Masri is one of the most accomplished, versatile and certified (Microsoft MCSE, Cisco CCNA, CCDA, CNE, Citrix, Neverfail, HP, and more) engineers in the field. He has spent the past 2 ½ decades administering and supporting a wide range of clients and has helped position Network Management, Inc. (NMI) as a leader in the IT Managed Services space in the Washington DC Metro Area.

Rafiq has built a reputation for designing, building and supporting top notch IT infrastructures in the small to mid-size market to match the business objectives and goals of his clients.

Embracing the core values of integrity, innovation, and reliability, Rafiq has a very loyal client base with some customer relationships dating back 20+ years.

Rafiq holds a bachelor’s degree in Mechanical Engineering from the University of Michigan and has completed graduate programs in Software Engineering and Business at Harvard and George Mason University. Rafiq is a former founder and CEO of Automation, Inc. in Ann Arbor, Michigan as well as a valued speaker on entrepreneurship and technology at industry events such as ExpoTech and others.

Would a Disaster put your Company out of Business?

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Nobody likes thinking or talking about this (except maybe if you are in the insurance business), but businesses are fragile entities. Enough hardship and loss will greatly weaken the foundation that keeps the business running smoothly. What if your business suffered from a fire, devastating flood, or even a misfortunate bolt of lightning that destroys your server? Would you be able to pick up the pieces and start over?

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Biggest Security Risk: Not Assessing Issues

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Let's get theoretical here. Let's say your friend Hank suffers from chest pain. It could be nothing, but chest pain isn't something you want to mess around with, so you suggest that Hank goes to a doctor to get it checked out. There are certain things in life you don't just let happen without getting an assessment to make sure they don't turn into bigger issues, right? Your business's IT security is one of those things.

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Tip of the Week: Properly Cleaning a Laptop

Tip of the Week: Properly Cleaning a Laptop

If you’re viewing this page on a laptop right now, I have some bad news. Studies have indicated that the keyboard you’ve been typing on is actually dirtier than a toilet seat. Pretty gross, huh? However, the last thing you want to do is ruin your laptop as you clean it… that’s why we’re reviewing the process of safely cleaning it - starting from the screen and moving on from there.

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Sink or Swim - Business Continuity Relies on Solid Backup

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Sit back in your chair and take a look around your business. Your employees are helping customers from all over the Washington DC Metro Area region and beyond. Your mailbox is full of letters and packages from all around the globe, and your presence on the world wide web is literally connecting you all over the world. The complex coordination of people and resources you see in front of you is called logistics.

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Is Free Wi-Fi Dangerous?

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If you take a laptop out into the world, you've probably seen the notification saying "Wireless Network Detected." Free hotspots are not uncommon in coffee shops, hotels, airports, and other public locations,  There are some things to know before you simply hop on an unfamiliar wireless network.
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IT Services Bring Businesses Substantial Value

IT Services Bring Businesses Substantial Value

Technology isn’t always a simple thing for small businesses, and in a world where every implementation either hampers or benefits your bottom line, there is a lot at stake. Implementing a better way of managing your IT will come with a considerable improvement to your organization’s operations. With the right method of management, you can optimize efficiency and productivity, but not before asking yourself these questions.

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Why (And How) You Want to Monitor Your Team

Why (And How) You Want to Monitor Your Team

The average business has a lot that management needs to keep an eye on. Closely monitoring some aspects of yours can help you to secure it, while promoting your productivity. Let’s review a few of these aspects to help you direct your attention to the important facets of your operations.

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Tip of the Week: Mental Health Tips for Office Workers

Tip of the Week: Mental Health Tips for Office Workers

Working in an office can be a grind. Millions of people each day go to their desks and complete eight (or more) hours of sedentary, and often stressful work. This can lead to a slew of health problems and other issues that find people depressed, unfulfilled, and dangerously unhappy. Today, we will take a give out a few pointers to help people improve their health while working static jobs.

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Which Option is Best for Your Conferencing Needs?

Which Option is Best for Your Conferencing Needs?

Today’s businesses are much more flexible in how they can hold meetings, thanks to the development of conferencing solutions. Using these solutions, many organizations have experienced operational benefits. Today, we’ll go over the considerations around selecting your business’ conferencing solution.

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The “Current” State of Wireless Charging

The “Current” State of Wireless Charging

It seems that wireless power has fully upgraded from the electric toothbrush to our other electronics. This technology, known as near-field induction charging, has taken off… but it is still limited in the fact that the device has to be in contact with the charger. For now, at least.

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Tip of the Week: Optimizing Chrome

Tip of the Week: Optimizing Chrome

Google Chrome is the most popular web browser in the world, by a large margin. Not only is it often the go-to browser on the PC, it is also the browser used by a lion’s share of the Android OS-run smartphones in the world. One problem that users typically encounter when using the Chrome browser is that it is massively resource intensive and has a tendency to slow down the machine in which it is being used on. Today, we look at ways you can optimize Chrome to get the best performance you can out of it.

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Checking Up on Medical IT

Checking Up on Medical IT

One industry that is particularly well-known for its technology troubles is healthcare. It has the unique issue of trying to make the jump to digital after having been a strictly paper-based industry for a long time. Electronic Health Records, or EHR, have provided this opportunity to providers that want to update their practices to match those of 2019.

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What Will Happen in the Net Neutrality Debate?

What Will Happen in the Net Neutrality Debate?

With the 2018 repeal of net neutrality laws, many Internet users were concerned about the financial ramifications of those companies who profit off of the delivery of the Internet being put in control. The assumption was that speeds would plummet while costs grew. Now, about a year later, have these predictions turned out to be reality?

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Understanding Encrypted Threats

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How cyber criminals hide attacks on your network using SSL/TLS

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Encryption technology such as SSL/TLS and HTTPS offers protection against hacking, and its use is growing exponentially. But cyber-criminals have learned to leverage encryption as an effective method to hide malware, ransomware, spear-phishing, zero-day, data exfiltration, rogue sites and other attacks. Fortunately, advanced network security with deep packet inspection of SSL/TLS and HTTPS traffic is now available to protect against encrypted threats.

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Tip of the Week: Manage Your Notifications

Tip of the Week: Manage Your Notifications

In today’s connected world, we expect to be notified when something happens in one of our applications. However, I’m sure you’ve seen an app notify you about every little thing, or just to remind you that it exists. Even if you caught on early enough to stop enabling notifications for each and every app, there are bound to still be a few irksome and distracting ones to take care of. For this week’s tip, we’ll discuss how to turn them off again.

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What Exactly is the Gig Economy?

What Exactly is the Gig Economy?

For the business owner, it can sometimes be a struggle to find the right talent to fit in with your existing staff. Today, more individuals are forgoing the stability of a full-time job and contracting their expertise out as a service. With the amount of freelancers growing by the day, we’ll take a peek at the Gig Economy (as it’s called) and how it has become the new normal.

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Is Bandwidth More Affordable with Corporate-Controlled Internet?

Is Bandwidth More Affordable with Corporate-Controlled Internet?

After the net neutrality laws were repealed in 2018, many people were afraid of what that would mean for their wallets. As huge telecommunications corporations gained control over the Internet, many Americans were left supposing that they were going to be facing higher bills and slower speeds. How has this materialized in the 11 months since net neutrality was repealed?

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Tip of the Week: 3 Ways Google Drive Can Boost Your Business

Tip of the Week: 3 Ways Google Drive Can Boost Your Business

Do you use Google Drive as your preferred productivity suite and cloud storage system? You might be surprised that there are ways to take advantage of Google Drive that you may not have even heard of before. We’ll walk you through some of these tips and how you can take full advantage of them to get more out of your workday and increase productivity.

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Tip of the Week: Take This Quick Quiz

Tip of the Week: Take This Quick Quiz

When a business utilizes its technology properly, the chances of it yielding positive results improve. That being said, technology isn’t a priority for every single business out there. There are some business owners out there that don’t prioritize the latest technology releases, and that’s perfectly fine, as long as the organization doesn’t let it hold them back from greatness.

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Misconfigured Database Almost Suplexes the WWE

Misconfigured Database Almost Suplexes the WWE

If you’re a fan of the spectacle put on by World Wrestling Entertainment, Inc., you may find yourself pinned thanks to an error made in some of their databases. This error allowed personal information from three million users to be accessed by anyone who knew where to look.

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If you’re viewing this page on a laptop right now, I have some bad news. Studies have indicated that the keyboard you’ve been typing on is actually dirtier than a toilet seat. Pretty gross, huh? However, the last thing you want to do is rui...

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