With over 25 years of experience in Information Technology, Rafiq Masri is one of the most accomplished, versatile and certified (Microsoft MCSE, Cisco CCNA, CCDA, CNE, Citrix, Neverfail, HP, and more) engineers in the field. He has spent the past 2 ½ decades administering and supporting a wide range of clients and has helped position Network Manag...ement, Inc. (NMI) as a leader in the IT Managed Services space in the Washington DC Metro Area. Rafiq has built a reputation for designing, building and supporting top notch IT infrastructures in the small to mid-size market to match the business objectives and goals of his clients. Embracing the core values of integrity, innovation, and reliability, Rafiq has a very loyal client base with some customer relationships dating back 20+ years. Rafiq holds a bachelor’s degree in Mechanical Engineering from the University of Michigan and has completed graduate programs in Software Engineering and Business at Harvard and George Mason University. Rafiq is a former founder and CEO of Automation, Inc. in Ann Arbor, Michigan as well as a valued speaker on entrepreneurship and technology at industry events such as ExpoTech and others. More

Comparing Physical and Virtual Servers

Comparing Physical and Virtual Servers

Every IT infrastructure needs a server to ensure that information is spread properly throughout the network. However, while servers were once tied to the business’ location, now they are also able to be virtualized in a cloud solution. This brings forth the question: which is better for your business’ needs? Let’s determine that by comparing and contrasting these two server options.

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Tip of the Week: Don’t Waste Capital In the Cloud

Tip of the Week: Don’t Waste Capital In the Cloud

The cloud has transformed the way people work; and, as a result people rely on it for more than ever. Some businesses have all their computing resources in the cloud, while many others utilize it for software as a service, communication tools, and other major parts of their business’ IT. The more businesses start relying on cloud-hosted computing resources, the more these cloud resources are being wasted. Since they come at a premium price, businesses are beginning to discover that they are wasting money on their cloud.

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Sexy Scam Relies on Your Belief that Someone Was Watching

Sexy Scam Relies on Your Belief that Someone Was Watching

Internet scams are major threats to individuals and business because all it takes is one wrong click of the mouse and a user is embroiled in an unenviable situation. One such scam that is happening today is designed to catch users with their pants down, so to speak.

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How Exactly Is the GDPR Working to Incorporate Blockchain?

How Exactly Is the GDPR Working to Incorporate Blockchain?

Now that the European Union’s General Data Protection Regulation (GDPR)--the most comprehensive individual data protection law in history--has gone into effect, it is important to know where your business stands in regard to your potential liability. One technology that has a rather lot of ambiguity surrounding it is blockchain, which is essentially an encrypted and distributed digital ledger. How is the development of blockchain, which is built on the idea of security through transparency, going to fare under the guidelines of the new GDPR regulations?

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Intro to Your Tech: Software as a Service

Intro to Your Tech: Software as a Service

The public cloud is a massive industry with around $150 billion in annual revenues. Nearly half of that revenue is tied up in software as a service which has grown by about 20 percent a year for the past five years, and now makes up for over a third of all applications used in the world. Today, we will take a look at software as a service (SaaS) and why you should consider it, if you don’t use it already.

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Checking In On the Future of Medical Technology

Checking In On the Future of Medical Technology

One of the most important parts of the medical field is maintaining efficiency and data access for both its patients and medical professionals. It’s not a surprise that the best way to achieve this is through medical technology solutions--a specialized field of IT solutions that is showing incredible growth, particularly in recent years. We’ll go over a couple of predictions we have concerning the future of medical IT, including how the field will grow and what methods will be adopted.

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Three Chilling Data Loss Stats to Consider

Three Chilling Data Loss Stats to Consider

A justifiable fear drives the data backup market. With all the emerging threats coming from the web, it’s hard to imagine that any company that uses the web for more than just email wouldn’t have a strategy in place to quickly replace lost data. A high percentage of small businesses fail as a result of data-loss incidents so when it comes to the continuity of your business, how you recover your data can be as important as protecting it in the first place.

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Intro to Your Tech: Digital Twin

Intro to Your Tech: Digital Twin

It’s a scene familiar from many science fiction movies: a simulation pulled up on a screen, the effects of some proposed action being predicted and demonstrated, telling the heroes that their plan just might work. As it happens, this kind of process is no longer relegated to the sci-fi genre, and is used practically in many industries. Here, we’ll discuss the phenomenon of the digital twin.

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3 Reports Every Business Should Run Consistently

3 Reports Every Business Should Run Consistently

The analysis of data is important for every business. Some data is more important than others, but ultimately, if you want your business to thrive you will want to know exactly how your business is doing so that you can make educated decisions that won’t waste your organization's time and money. Today, we will look at three reports that every business, no matter what size or what industry it operates in, should be running.

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Are Smartphones Getting Any Smarter? Not Really.

Are Smartphones Getting Any Smarter? Not Really.

Have you noticed that the difference between this year’s latest and greatest smartphone isn’t much different than the one you shelled out big bucks for last year? You aren’t alone.

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Why a Proactive Stance is Best for Your IT

Why a Proactive Stance is Best for Your IT

Managed IT services are a great way to make your small business take advantage of a smaller budget while still getting all of the services that are critical to everyday success. One of the best ways you accomplish this is by using proactive maintenance to ensure unforeseen issues are accounted for. If a managed service provider only solved issues after they appeared, then it wouldn’t be any different from your typical break-fix IT solution. We take proactive measures to save your business in the long run.

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Tip of the Week: Adding a Watermark to a Word Document

Tip of the Week: Adding a Watermark to a Word Document

If you need to make something very clear about a document, adding a watermark to it is an excellent route to take. Microsoft Word 2016 (if you have Office 365, this applies too) makes it especially easy to do so. For this week’s tip, we’ll review the process of adding a watermark to your Word documents.

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Tip of the Week: Functional Excel Features

Tip of the Week: Functional Excel Features

Spreadsheets are great for organizing information, but they aren’t particularly interesting to look at--especially if you aren’t using Microsoft Excel to the best of your ability. Today’s tip is dedicated to going over some of the more obscure Microsoft Excel tips and tricks that will help you stylize your spreadsheets and make them more dynamic.

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What Are the Differences Between Business Intelligence and Business Analysis?

What Are the Differences Between Business Intelligence and Business Analysis?

A lot is being made about running smarter businesses. Many businesses are looking to their data to try and work out how to build a better business. Two terms you typically hear during this conversation are business intelligence and business analysis. Today, we will take a look at the two terms, decipher their meaning, how they are different from one another, and how they can help you determine the resources a business needs to improve itself.

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The Nigelthorn Malware is a Lot Less Friendly than its Namesake

The Nigelthorn Malware is a Lot Less Friendly than its Namesake

You can never be too careful about what you install on your computers. In this most recent example, Google Chrome users are finding themselves targeted by a new type of malware called Nigelthorn.

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Businesses Thrive with Dedicated Proactive Maintenance

Businesses Thrive with Dedicated Proactive Maintenance

Managed IT service is a great way for the small business to save money on their IT support costs while still getting the coverage they need. One of the ways that an MSP is able to keep their costs down is by proactive maintenance. If an MSP had to fix every computer problem a company had after it became a problem, the service would largely be untenable for the small business. Today, we look at the proactive maintenance feature of our IT management strategy and how our clients save a lot of money as a result.

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Intro to Your Tech: Plug-In

Intro to Your Tech: Plug-In

Ahh, the Internet. It’s an incredible tool that helps people all over the world get work done on a daily basis. It’s often thought of as a tool to achieve a means, but like any other tool, it works best alongside others just like it. Plug-ins are additional ways that web-based applications and software solutions help make your use of them even better.

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Smartphones Are at the Center of the Internet of Things

Smartphones Are at the Center of the Internet of Things

The Internet of Things can be used to create a lot of opportunity for your organization, but there are considerable risks that your business can’t forget about, no matter how tempting it is to take advantage of them. Even though security remains a prime concern for businesses, it’s clear that the Internet of Things isn’t going anywhere. Therefore, you might as well embrace it, or at least prepare for it.

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Your Network is at Threat from the Inside, Too

Your Network is at Threat from the Inside, Too

It’s no secret that a business’ security is one of its most important considerations. It would seem that there is a daily reminder of this unfortunate fact - but it’s even more unfortunate that many people aren’t aware of where many threats can actually come from. Below, we’ll discuss how some threats start on the inside - as well as what you can do to help stop them.

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Tip of the Week: How to Manage Your Network Profiles

Tip of the Week: How to Manage Your Network Profiles

Your Windows computer has all kinds of different settings that let it connect to different networks. While this might not seem like major difference, it could have a drastic effect on your organization’s cybersecurity. This week’s tip is dedicated to helping you make sure that your network profile is as secure as possible.

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Every IT infrastructure needs a server to ensure that information is spread properly throughout the network. However, while servers were once tied to the business’ location, now they are also able to be virtualized in a cloud solution. This...

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