Network Management, Inc. Blog

With over 25 years of experience in Information Technology, Rafiq Masri is one of the most accomplished, versatile and certified (Microsoft MCSE, Cisco CCNA, CCDA, CNE, Citrix, Neverfail, HP, and more) engineers in the field. He has spent the past 2 ½ decades administering and supporting a wide range of clients and has helped position Network Manag...ement, Inc. (NMI) as a leader in the IT Managed Services space in the Washington DC Metro Area. Rafiq has built a reputation for designing, building and supporting top notch IT infrastructures in the small to mid-size market to match the business objectives and goals of his clients. Embracing the core values of integrity, innovation, and reliability, Rafiq has a very loyal client base with some customer relationships dating back 20+ years. Rafiq holds a bachelor’s degree in Mechanical Engineering from the University of Michigan and has completed graduate programs in Software Engineering and Business at Harvard and George Mason University. Rafiq is a former founder and CEO of Automation, Inc. in Ann Arbor, Michigan as well as a valued speaker on entrepreneurship and technology at industry events such as ExpoTech and others. More

Tip of the Week: Get Paid Faster with These Invoicing Tips

Tip of the Week: Get Paid Faster with These Invoicing Tips

What’s the point of doing business if you aren’t making money? Processing payments is one of the most critical parts of running a business. To make this easier and more efficient for your company, we recommend working with more effective invoices. This week, we’ll discuss how you can make your invoices more valuable.

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Gmail and the G Suite Get Overhauled with A.I.

Gmail and the G Suite Get Overhauled with A.I.

Google has just completed an overhaul of its G Suite productivity suite in efforts to improve collaboration and make the software more secure. To understand what the marketing giant was looking at, we’ll go through some of the changes they’ve made and explain why the changes were necessary.

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Is Microsoft Teams the Best Option for Your Communication Needs?

Is Microsoft Teams the Best Option for Your Communication Needs?

Communication is a crucial part of any business, which means that a business will require the tools that allow it to communicate effectively. There are many solutions designed to fulfill that precise need with assorted features and functions. One of these tools is Microsoft Teams. Let’s review some of what it has to offer a business user.

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Intro to Your Tech: RAM

Intro to Your Tech: RAM

This week for our Intro to Your Tech series, we’re going inside the heart of the computer. Random Access Memory, better known as RAM, is an important part of your computing experience. RAM is often cited as one of the main components listed when someone is looking to sell a computer, but what is it and what does it do?

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A Brief Rundown of Unified Communications’ Benefits

A Brief Rundown of Unified Communications’ Benefits

Communication is crucial in all walks of life, but especially so in the business world. In order to maintain ideal operations there must be reliable lines of communication connecting each and every employee to every resource they need to accomplish their goals. Unified communications are an excellent way to accomplish this.

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Your Network Infrastructure Needs to be Secured

Your Network Infrastructure Needs to be Secured

If your business isn’t protecting its technology infrastructure, you need to rethink your priorities immediately. After all, hackers aren’t going to wait for your business to secure itself. They will instead seize any easy opportunity to steal your organization’s sensitive data. There are countless threats out there that want to take advantage of your business, or at least see your sensitive data on-sale at the online black market. We’ll walk you through some of the most important factors regarding your organization’s security.

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Intro to Your Tech: Business Intelligence

Intro to Your Tech: Business Intelligence

Any business owner will tell you, the more you know about your business and its relationship with its customers, the better decisions you can make. For years, small and medium-sized businesses have been rolling out solution after solution to try and make their business run as efficiently as possible. Today, we’ll go into the concept of business intelligence, how it works, and why your business needs it.

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Lights, Camera, A.I. - Comparing Hollywood to Reality

Lights, Camera, A.I. - Comparing Hollywood to Reality

There is no doubt artificial Intelligence is a growth field. Developers in countless industries are trying to leverage a machine learning program into better profits, but for practical use A.I. is seemingly limited. One place where A.I. has been impressive is in the cinema. A.I. may be just starting to play a big part in business, but it’s been a staple in Hollywood for decades. Today, we will look at A.I.’s portrayal on the silver screen and how the A.I. of today stacks up. 

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New Tech Trends Your Small Business Should Know

New Tech Trends Your Small Business Should Know

The small business owner has to be much more diligent in the way they spend their company’s resources. Technology, and the automation that it often brings, can work to make your business more agile and efficient. The problem with implementing this technology is that it typically comes with large capital outlays and committing to spending big chunks of money can be impossible. We’ll take a look at how other small businesses have been investing in technology to help you determine what you should be prioritizing.

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Intro to Your Tech: Uploads and Downloads

Intro to Your Tech: Uploads and Downloads

Computing is based on data - manipulating it, accumulating it, and transferring it. These transfers have names that most will find familiar: uploads and downloads. In this blog, we’ll take a closer look at these activities, and how they present themselves during regular business use.

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Are Streaming and Social Media Giving You Headaches?

Are Streaming and Social Media Giving You Headaches?

Technology is omnipresent in this day and age. You can’t drive down the street without seeing a tween walking along staring into his/her smartphone, the fitness-minded person running with wireless headphones, or your car telling you that you have a new message. Nowhere is this tech explosion more visible than in your wallet. Today, we will take a look at two relatively new, and widely utilized technologies, and how you can keep them from costing you an arm and a leg.

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How Sports Have Gotten Smarter

How Sports Have Gotten Smarter

Athletics are a time-honored tradition, both for athletes and spectators. As time has passed, these bouts of physical skill and prowess have gradually adopted some technological aspects to improve the experience of the game for all. Now, smart technology has a key position on almost any playing field. Let’s review some of the ways that sports have improved through the adoption of technology.

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Tip of the Week: How to Use PowerPoint More Efficiently

Tip of the Week: How to Use PowerPoint More Efficiently

When there is a need to create a presentation, one solution is common enough that its name has become synonymous with the presentation itself: PowerPoint. Not only does this Microsoft Office staple have plenty of features for a user to leverage, it also provides a considerable amount of shortcuts and time-saving tricks. This week’s tip will dive into some of these tricks.

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Are Your Printing Expenses Secretly Out of Control?

Are Your Printing Expenses Secretly Out of Control?

How often have you thought about how much money your printer is eating? Today’s blog will help your organization save as much money as possible on printing costs so that you can cut down on the waste your business suffers from. It all starts with calculating the individual cost of each of your pages.

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There’s a New Internet Explorer Zero-Day Threat in Town

There’s a New Internet Explorer Zero-Day Threat in Town

Have you ever heard the phrase zero-day threat? Basically, they are the scariest threats out there, because they are unaddressed and unresolved by the software developer, all while being actively exploited in the wild. This effectively gives the developer zero days to address the issue before it becomes a problem. Today, one of the most dangerous threats of the zero-day variety takes advantage of a weakness in Internet Explorer - but there is now a patch for it.

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Tip of the Week: Working with Your Router for Better Connections

Tip of the Week: Working with Your Router for Better Connections

One of the biggest benefits to professional work in recent years has to be the Wi-Fi signal. This simple concept - what if we could connect to a network without a wire - has changed how and where work can be done… assuming, of course, that the connection works. For today’s tip, we’ll go over how to optimize your Wi-Fi signals.

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How to Avoid Becoming the Next Data Security Cautionary Tale

How to Avoid Becoming the Next Data Security Cautionary Tale

Data security isn’t a matter to be taken lightly, as too many businesses have found out the hard way. Unfortunately, there are far too many simple ways to correct common security issues - enough that it’s foolish not to do so. We’ll review a few ways to fix security issues, after discussing one of, if not the, most egregious security failings in modern history.

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Defining “Cyberterrorism” is Easier Than It Sounds

Defining “Cyberterrorism” is Easier Than It Sounds

The world is unfortunately familiar with the concept of terrorism, the use of fear and menace to intimidate those opposed to your views, beliefs, or goals. However, others may not be as familiar with the concept of cyberterrorism, beyond seeing it on television. For today’s blog, we’ll examine cyberterrorism to gain a better understanding of its methods, and how to protect yourself from it.

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Tech Term of the Week: Blockchain

Tech Term of the Week: Blockchain

For our Tech Terms, we sometimes dig into the inner workings of your computer or other technology hardware, but sometimes we like to dig into details of new or emerging technology that’s taking the industry by storm. Today, we’re doing just that by discussing what a blockchain is and how it works.

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Why You Need to Know the Difference Between “Value” and “Cost”

Why You Need to Know the Difference Between “Value” and “Cost”

There’s no denying that the numbers on an IT invoice can be intimidating, to say the least. However, when making important decisions about your IT, you need to also look deeper than the numbers, to what you are actually going to gain by making one investment over another. This is the difference between comparing cost and comparing value.

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What’s the point of doing business if you aren’t making money? Processing payments is one of the most critical parts of running a business. To make this easier and more efficient for your company, we recommend working with more effective in...

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