Network Management, Inc. Blog

With over 25 years of experience in Information Technology, Rafiq Masri is one of the most accomplished, versatile and certified (Microsoft MCSE, Cisco CCNA, CCDA, CNE, Citrix, Neverfail, HP, and more) engineers in the field. He has spent the past 2 ½ decades administering and supporting a wide range of clients and has helped position Network Management, Inc. (NMI) as a leader in the IT Managed Services space in the Washington DC Metro Area.

Rafiq has built a reputation for designing, building and supporting top notch IT infrastructures in the small to mid-size market to match the business objectives and goals of his clients.

Embracing the core values of integrity, innovation, and reliability, Rafiq has a very loyal client base with some customer relationships dating back 20+ years.

Rafiq holds a bachelor’s degree in Mechanical Engineering from the University of Michigan and has completed graduate programs in Software Engineering and Business at Harvard and George Mason University. Rafiq is a former founder and CEO of Automation, Inc. in Ann Arbor, Michigan as well as a valued speaker on entrepreneurship and technology at industry events such as ExpoTech and others.

Is Email Actually More Trouble than It’s Worth?

Is Email Actually More Trouble than It’s Worth?

If there is any solution that is a constant across businesses, it would have to be the use of email. This also means that the risk of threats coming in through an email solution is also present in businesses of every shape and size. How is this shaping our approach to security now, and how will this shift in the future?

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You’d Be Surprised How Many Disasters Aren’t Caused By Disasters

You’d Be Surprised How Many Disasters Aren’t Caused By Disasters

Disasters happen. This is a fact of life, and no amount of hoping can help your business dodge one. You might be able to predict weather anomalies that can cause damage to your organization, like a flood or a fire, but some of the most dangerous disasters out there are impossible to see coming--namely, threats to your organizational security, both internal and external.

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Cybersecurity Industry Update

Cybersecurity Industry Update

2018 will see many changes to the way that businesses manage security, but unlike 2017, when many companies suffered from large high-profile data breaches, the trends aren’t as obvious as you might think. We’ll go over some of the potential trends we could see as a result of 2018’s security developments and why they matter to your business.

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What Exactly is Protecting Your Online Transactions?

What Exactly is Protecting Your Online Transactions?

So, like millions of others, you’ve taken to making purchases and paying your bills online. The speed of delivery, the ease, and the convenience are truly remarkable considering where we were just a couple short decades ago. But, have you ever considered what exactly makes up the technology that protects your personal information--and your money--from theft while operating on the Internet? We’ll take a short look at the technology that is constantly working to protect your Internet transactions.

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Identifying (and Preventing) Burnout in the Workplace

Identifying (and Preventing) Burnout in the Workplace

One of the most crucial resources in any business are its human ones - the employees that keep the wheels turning, day in and day out. However, like any of your business’ resources, you need to be careful when handling your employees. There is the very real possibility of an employee experiencing an unpleasant state known as burnout.

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DHS Worried About Lack of Cybersecurity Talent

DHS Worried About Lack of Cybersecurity Talent

We spend a lot of time on this blog discussing cybersecurity. Understanding the effects of full-scale cybersecurity attacks is useful, but will only motivate a person or business to do things that will work to keep their network secure. The problem is that when it comes to public computing resources, there isn’t enough being done. 

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Small Business File Sharing and Collaboration

Small Business File Sharing and Collaboration

The more successful your business is, the more files you have. These files need a storage facility. For decades, each file that needed to be kept would be printed off and stored in a file cabinet. Today, there are better solutions; and, since a lot of the work being done today is collaborative, file sharing has really moved to the digital age. Let’s help you do some things you need to do to maintain efficient file management systems.

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Tip of the Week: How to Use Email More Efficiently

Tip of the Week: How to Use Email More Efficiently

Email is almost certainly the most well-known solution that your business uses, so most users probably feel as though they have a pretty good handle on it. However, many of them are probably making things more difficult for themselves - and taking more time than they need to on it. This week, we’ll go over some easy tips to make your use of email more efficient.

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Do You Need Cybersecurity Insurance?

Do You Need Cybersecurity Insurance?

Today, keeping your network and computing infrastructure free from threats is the best way to control the security of your organization’s data. Any business that actively confronts their risks realizes early on that cybercrime has become a major problem that their business has to be kept insulated from. Unfortunately for many organizations, no matter how much your business spends on network security, all it takes is one misstep by someone who has access to your organization’s sensitive information to cause a major problem.

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You Don’t Hear About the Small Businesses That Get Breached

You Don’t Hear About the Small Businesses That Get Breached

It feels like every week we learn about another big business or bank or municipality getting hacked, and the data of their customers getting stolen.

Big organizations are losing millions of dollars, forcing their hand to run damage control to millions of customers and deal with crushingly bad press. Beyond feeling a little numb to these cyberattacks (more on this in a moment), many small business owners might be feeling pretty lucky they don’t need to deal with these types of threats. Unfortunately, they are dead wrong.

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Tip of the Week: How to Identify (and Foil) a Phishing Attack

Tip of the Week: How to Identify (and Foil) a Phishing Attack

Phishing has been gaining notoriety in cybersecurity circles, as it has been used quite successfully in a variety of business infiltrations and data breaches. Many of the more well-known cyberattacks of the last few years were enabled by phishing. In order to protect your business’ interests, you and your team need to be able to identify these social engineering attempts. We’ll go over a few ways to do so for this week’s tip.

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What Will Cybersecurity (Probably) Look Like in the Near Future?

What Will Cybersecurity (Probably) Look Like in the Near Future?

It isn’t exactly news that businesses of all sizes need to be concerned about cyberthreats - especially since, as time passes, these threats have become more serious and insidious. Up until this point, there have been tried-and-true methods that businesses could leverage to stop these threats, but hackers are very clever when it comes to their attacks. What can a business do?

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A Short History of Cybersecurity

A Short History of Cybersecurity

The way a business handles its network security typically defines what kind of problems come from their use of information systems. As a result, cybersecurity has become a major part of any forward-thinking organization’s IT strategy and has become a multi-hundred-billion dollar a year industry. Of course, it wasn’t always such a huge problem. The history of cybersecurity doesn’t go back very far, but since it has such a major impact, we thought it would be interesting to go back a couple decades and look at the brief history of the practice. 

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Tip of the Week: Search Google Better

Tip of the Week: Search Google Better

How many times a day do you search for something on Google? Your answer likely contributes to the fact that Google Search is the most visited website on the internet. In fact, it is so popular that the company’s name is now a verb. Google it! 

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Battery Innovation to Fuel a More Mobile World

Battery Innovation to Fuel a More Mobile World

In today's technology dependent world, smartphones play a critical role. How much do you really know about these devices? Sure, the devices haven’t changed a whole lot in the past decade, but what has changed? Today, we take a look at how smartphone batteries have evolved, and what we will see in the future. 

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Looking to Switch to Managed IT? Start By Taking These 3 Steps

Looking to Switch to Managed IT? Start By Taking These 3 Steps

If you’ve recently signed up for IT services from a third-party, there are a couple of things you need to know before getting started. Likewise, there are a couple of things that your service provider needs to know before they can get started. Here’s a short checklist that will help you make a smooth transition to a new IT service provider.

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What is the Layout of Your Office Space Communicating About Your Company’s Values?

What is the Layout of Your Office Space Communicating About Your Company’s Values?

How much thought have you put into the layout of your office space? The fact of the matter is that every piece of furniture, equipment, and even the floor plan, all communicate the values of your business, and can also hinder or improve your company’s goals and productivity levels. It’s as if your office has its own ecology.

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Carbon Footprint Reducing Green Technologies

Carbon Footprint Reducing Green Technologies

Not all that long ago, green technologies were known as such for two reasons: yes, they were beneficial to the environment, but they also came at great expense to the businesses leveraging them. This has recently changed. Now, businesses are seeing plenty of reasons to go green, from increased customer appreciation for conservation efforts and, yes, even cost savings.

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An Employee Fixing Their Own Technology May Do More Harm Than Good

An Employee Fixing Their Own Technology May Do More Harm Than Good

Have you ever gone to a restaurant with a wonderful little dessert buffet, where there is a convenient soft-serve ice cream machine that lets you eat as much as you want? The convenience of this “self-serve” model is one which has permeated many industries. Just take a look at self-checkout at major retailers--people want to do things themselves. Unfortunately, this doesn’t translate very well into business technology management.

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Tip of the Week: Managing Your Project Starts With You

Tip of the Week: Managing Your Project Starts With You

Project management is key to the success of all businesses. Luckily, there are great software options that can do a lot for you, if used correctly. Today, we look at project management and share tips to help make sure you are using the software correctly, further organizing your business and success of projects. 

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If there is any solution that is a constant across businesses, it would have to be the use of email. This also means that the risk of threats coming in through an email solution is also present in businesses of every shape and size. How is ...

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